We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Opportunity:

We are looking for a skilled Backend Node.js Developer to join the Insights team at UserTesting. As a key member of the team, you will be responsible for developing and maintaining robust, scalable applications, while contributing to the continuous improvement of our product roadmap. The ideal candidate will be a proactive team player with a solid understanding of Node.js and JavaScript ecosystems, capable of working independently in a distributed team.

We focus on delivering effective solutions to real customer challenges, and embrace the use of innovative tools when appropriate.

The Team:

The Insights team at UserTesting is dedicated to developing and maintaining the UTZ Insights Hub Platform, renowned for its meticulous approach to software development and time management. Joining this team means being part of a group of highly-skilled professionals committed to innovation and ongoing development.

What you will be doing:

• Design and develop high-quality software using Node.js.
• Ensure alignment of software solutions with business and technical requirements.
• Perform testing, validation, and verification processes.
• Collaborate with team members to brainstorm and create new features and products.
• Manage individual project priorities, deadlines, and deliverables.
• Engage in continuous learning and stay updated with the latest industry trends and technologies.

What we are looking for:

• Solid professional experience working with Node.js and JavaScript.
• Strong understanding of asynchronous programming and event-driven architecture.
• Experience with RESTful APIs and API integrations.
• Familiarity in React.js and other modern front-end technologies, aligned with current development standards.
• Knowledge of version control systems like Git.
• Familiarity with unit testing frameworks such as Mocha or Jest.
• Ability to work asynchronously in a distributed team.
• Strong problem-solving skills and a passion for learning.
• Excellent teamwork, ownership, initiative, and integrity.

What we offer:

• Employee Assistance Program (EAP)
• Employee Referral Program
• Professional Development Stipend
• Remote work stipend
• Wellness reimbursement
• Volunteer days
• Life Assurance

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com. If you need to speak to someone please ask!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.