at Delivery Hero
Full TimeAs the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
We are looking for a Software Engineer ( Javascript / React) (Global Service Tech) (all genders) to join the Help Center domain on our journey to always deliver amazing experiences.
As Delivery Hero grows, addressing our customer’s, rider’s, or restaurant’s support issues quickly and with as little friction as possible is crucial to our ability to create an amazing experience for our users.
In order to achieve this goal, we are building our own Customer Service Tools that will address all the cases, chats and issues for customers, riders and vendors. It’s an unique and global platform with impact in all Delivery hero platforms.
About the opportunity:
Contributing to designing and building the unified chat solution and/or the help center that transforms the ordering experience of our global customer base as well as the experience of all our other stakeholders (restaurants, riders, shoppers, restaurant chain managers)
Deliver scalable solutions to our server-driven UI product, serving 100k+ users per day in more than 100 locales and 50 countries, where ensuring quality and reliability by employing high observability practices is a must.
Practicing modern software development methodologies such as Continuous Delivery, TDD and Scrum.
Be an active partner for Product management in order to provide the best value for our stakeholders and customers.
Collaborating with cross-functional and international agile teams
Working in a fast-paced and multicultural environment
Building products used by millions of customers globally
What you need to be successful:
3+ years professional experience as Frontend Developer: JavaScript/Typescript.
2+ years Experience with React or React like Frameworks (Preact, Inferno, etc.)
Deep knowledge and understanding of HTML5, CSS, JS Engine
Deep understanding of Frontend security, APIs integrations, Browser security policy and related API
Experience with Testing (unit, functional, integration and e2e testing) with tools like Playwright, Jest, React-Testing-Library or similar
Experience with frontend optimization techniques, code splitting, data and state management, asset bundling and cache optimizations
Takes proactive initiatives to improve the code base, product and contribute to the development workflow and able to document and lead discussion on those initiatives
Having hands-on experience with frontend related CI/CD processes; such as building/bundling and deployment of code with technologies like Webpack, Babel, Docker, Travis/Github Actions/CircleCI etc.
Experience with Error Reporting, Monitoring tools like Sentry, Datadog or New Relic.
Nice to have:
Google Cloud Platform or AWS Experience.
Experience with splitting monolithic frontend codebase (micro-frontend, etc).
SDK development / library authoring
Experience with server side rendering (Gatsby, NextJs, etc).
At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.
