Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

As a member of our global web strategy team, you will be primarily responsible for delivering a world-class web experience for our customers and content authors. You will manage all aspects of developing, testing, maintaining, and optimizing brand aligned experiences across a portfolio of website properties. In addition, you will execute website projects that involve a variety of cross-functional teams.

Your passion and curiosity will enable you to try new approaches to problems, architecture, workflows, as well as the code that you produce. Working with senior developers, you will enhance our websites, deliver new experiences, and support the website’s role in a larger commercial marketing vision.

Responsibilities: 

Web Development

• Utilize HTML, CSS, and JavaScript to create interactive and seamless modern user experiences on marketing websites.
• Enhance our CMS platform (FirstSpirit) through continuous development of new modules, templates, and functionality.
• Translate UI/UX design wireframes to web code that will produce visual elements on the company website. Experience with Figma is a plus.
• Ensure code quality, performance, compliance, and adherence to coding standards.
• Integrate with external analytics systems or other marketing API services.
• Troubleshoot, maintain, and debug issues, including supporting our legacy CMS platforms.

Analyze & Experiment

• Continuously improve the UI/UX, functionality, speed, and scalability across our web ecosystem.
• Contribute to the team’s best practices for performing A/B and multivariate tests to improve engagement, conversion rates, and ABM tactics.
• Contribute to the analytics framework, including establishing KPIs, creating dashboards to track and analyze development sprints, user engagement, website performance and quality.
• Help to create a test-and-learn team culture to understand our customer’s needs, behaviors, satisfaction, and experience gaps.

Collaboration and Communication

• Work closely with creative designers, project managers, and other team members to understand and refine project goals and requirements.
• Collaborate with internal non-technical stakeholders including corporate marketing, regional marketing, product marketing, product engineering, operations, security, alliances, and legal, to execute website projects.
• Communicate clearly with global marketing teams using Slack, Zoom, Asana, Confluence, and other remote first communication tools.

Qualifications

Requirements:

• Minimum of 3 years experience building high traffic, enterprise-level websites.
• Bachelor's degree in Computer Science, Information Systems, related field or equivalent combination of education, skills, and experience.
• Very strong front-end development skills including HTML, CSS/SCSS, and JavaScript.
• Working knowledge of agile web development, architecture, Jira, CDNs, and martech integrations (APIs).
• Debugging experience to resolve code defects. Understanding of page performance and core web vitals.
• Solid understanding of CMS best practices and guidelines, including experience developing CMS templates, modelling content, working within decoupled and headless architectures along with encapsulated design.
• Solid understanding of web fundamentals like use of a CDN, Static Site Generation, HTTP requests/responses, etc.
• Experience with responsive design, including grid layout and mobile-first development.
• Experience translating design files (Figma, Adobe XD) into functional components.
• Working knowledge of evolving global data privacy regulations (GDPR and CCPA). 
• Experience with accessibility standards (WCAG AA rating), accessible internationalization/i18n  and web security best practices.
• Experience with technical SEO including Google Lighthouse optimization, structured data and XML sitemaps, canonical and meta tags, etc. 
• Strong communication, project management and collaboration skills with internal and external stakeholders, non-technical stakeholders. A team player with a customer-centric focus while able to work independently. Remote first collaboration.

Nice to have:

• Experience with Crownpeak / FirstSpirit CMS, Wordpress, Salesforce Pardot, Google Solutions (Analytics, Tag Manager, Search Console, Optimize, Looker Studio, Keyword Planner), and OneTrust Cookie Consent platform.

Additional Information

The expected annual base salary range for this position is: $83,339/year to $138,899/year. This position is bonus eligible / commission-based.
As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

 Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.