We are looking for a highly skilled Principal Software Engineer to join the NetSuite Field Service Management (FSM) team in Melbourne, Australia.

You will work closely with the Lead Architect, Product Management, Quality Lead, and a lively team of engineers to define, design, and implement scalable and maintainable features that consistently meet customer expectations within reasonable time frames. Your insight will guide architectural and functional decisions in the product as well as establish and refine processes in the team.

Your responsibilities will include mentoring engineers with a range of experience while leading the development of complex feature or sustainability initiatives within the FSM product.

The ideal candidate will possess deep expertise in software development, particularly in modern web application technologies: JavaScript, React, and Redux. Prior experience in the Field Service Management space and SuiteCloud development is highly desirable.

What We Offer:

• Influence over the technical strategy and roadmap for a critical NetSuite product.
• Opportunities to work with cutting-edge cloud and platform technologies.
• Career development opportunities, including access to leadership programs, technical training, and mentorship.
• Flexible work arrangements, including hybrid or remote options.

• Lead the design and implementation of scalable, reliable, and maintainable software solutions for the FSM SuiteApp.
• Collaborate with Product Management and other stakeholders to shape product architecture and technical strategy.
• Provide mentoring to the team around best practices in code quality, testing, documentation, and security.
• Drive continuous improvement initiatives across engineering processes, tools, and standards.
• Investigate and resolve complex technical issues and customer-reported defects with an emphasis on root cause analysis and long-term solutions.
• Own and deliver high-impact development epics/initiatives from design through deployment and operational support.
• Conduct and lead code reviews, technical deep-dives, and design discussions.
• Stay current with industry trends, evaluate emerging technologies, and advocate for adoption when necessary.
• Occasionally work outside normal office hours to meet critical project deadlines or respond to urgent production issues.

Career Level - IC4

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